Terms & Conditions – Capital Lanka Tours

All bookings made through this website or via our customer support team are subject to the following Terms & Conditions. By making a booking, you acknowledge and accept these terms on behalf of all travelers listed in the reservation. Any variations to these Terms & Conditions will only be valid if agreed upon in writing and authorized by Capital Lanka Tours.


Payment Options

  • Online payments via credit or debit card

  • Bank-to-bank transfers

  • Valid identification is required for verification

Important: The payment cardholder must be part of the traveling group and present a valid ID at the time of the tour. Guests who qualify for discounts (e.g., students, seniors) must present a valid photo ID upon request.


General Conditions

  • Optional excursions and additional services are available at an extra cost.

  • Visits to wildlife parks are at the client’s own risk.

  • Safari jeeps are basic and include only standard insurance coverage (not comprehensive).


Travel Insurance

We strongly recommend all guests arrange comprehensive travel insurance to cover:

  • Cancellations or delays due to unforeseen events (e.g., bad weather, strikes, natural disasters)

  • Medical expenses

  • Loss of baggage or personal belongings

Capital Lanka Tours and its partner operators shall not be held liable for any unforeseen incidents. Any insurance claims must be handled directly with your insurance provider.


Force Majeure

In the event a site, attraction, or activity on your itinerary is unavailable due to circumstances beyond our control (e.g., strikes, natural disasters), Capital Lanka Tours will:

  • Notify you as soon as possible

  • Offer a suitable alternative or reschedule

  • Provide a refund where applicable, at the company’s discretion


Dispute Resolution

This agreement is governed by the laws of Sri Lanka. In the event of a dispute that cannot be resolved amicably:

  • The matter will first be submitted to mediation

  • If unresolved, it will proceed to binding arbitration

  • Exclusive jurisdiction will be with the Sri Lankan courts

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Welcome to Capital Lanka Tours –
Your Trusted Travel Partner in Sri Lanka
At Capital Lanka Tours, we specialize in crafting personalized travel experiences that go beyond expectations. Our team of seasoned travel experts is passionate about creating tailor-made itineraries designed around your unique preferences.

With an unwavering focus on safety, comfort, and value, we deliver exceptional tours at affordable rates. Plus, our dedicated team is available 24/7 to ensure your journey is smooth and worry-free.

Address

No 75, Samanpaya, Kudagalgamuwa, Kurunegala,
Sri Lanka.

Phone

+94 76 095 3131

Email

info@capitallankatours.com