Cancellation & Amendment Policy

At Capital Lanka Tours, we strive to provide exceptional service with professional guides and guaranteed tour departures. Please note that cancellations and amendments may incur fees. This policy applies to all group and private tours booked through Capital Lanka Tours on a per person and per tour basis.

Sri Lanka Tours

  • Cancellations received more than 12 days prior to tour commencement – Fully refundable.

  • Cancellations received within 12 days prior to the tour – 50% of the payment will be charged or the tour can be postponed.

  • Cancellations received within 7 days prior to tour commencement – Non-refundable.

Maldives & Other Destinations

  • Cancellations received more than 20 days prior to tour commencement – Fully refundable.

  • Cancellations received within 15–20 days prior to the tour – 50% of the payment will be charged.

  • Cancellations received less than 15 days prior to tour commencement – Non-refundable.

Sri Lanka & Other Destination Combination Tours

  • Cancellations received more than 25 days prior to tour commencement – Fully refundable.

  • Cancellations received within 20–25 days prior to the tour – 50% of the payment will be charged.

  • Cancellations received less than 20 days prior to tour commencement – Non-refundable.

Late Arrivals & No Shows

Late arrivals and no-shows are non-refundable. This applies to any participant who fails to arrive on time or after the tour has departed.

Policy Updates

This policy may be updated at the company’s discretion. Any changes will apply to tours booked after the update date.

For further inquiries about our cancellation policy, please contact us at:

info@capitallankatours.com

What is Our Cancellation Policy?

Our standard cancellation policy can be found in our Terms & Conditions. In general, adventures on BHLT are run by an operator, in other words, the company running your tour, and each operator has their own individual cancellation policy.
View My Operators’ Cancellation Policy

How do I cancel my adventure?

The simplest way to cancel your adventure is to contact our Travel Experts via your Booking Conversation Page. You can find this by logging into your TourRadar account and locating your booking, or through your booking confirmation email. Depending on the date of your adventure, fees may apply as per the operators’ cancellation policy and the TourRadar Cancellation Policy. Many operators also offer the option to convert your previously booked adventure to Credit for Future Trips.

What options do I have to modify my booking?

YOU HAVE 2 OPTIONS:

Group Tours

Credit for Future Trips (free): You keep your money as a credit to apply to a future trip by the same operator. This is only available for select operators. You can view your eligibility on your Booking Conversation Page via “Modify Booking.”

Private Tours

Cancellation (fees may apply): You can cancel your adventure. Full refunds cannot be guaranteed, and fees may apply as per the Terms & Conditions. Cancellations must be done in writing on your Booking Conversation Page via “Modify Booking.”

How do I cancel my adventure?

The simplest way to cancel your adventure is to contact our Travel Experts via your Booking Conversation Page. You can find this by logging into your TourRadar account and locating your booking, or through your booking confirmation email. Depending on the date of your adventure, fees may apply as per the operators’ cancellation policy and the TourRadar Cancellation Policy. Many operators also offer the option to convert your previously booked adventure to Credit for Future Trips.

What is Our Cancellation Policy?

Our standard cancellation policy can be found in our Terms & Conditions. In general, adventures on BHLT are run by an operator, in other words, the company running your tour, and each operator has their own individual cancellation policy.
View My Operators’ Cancellation Policy

How do I cancel my adventure?

The simplest way to cancel your adventure is to contact our Travel Experts via your Booking Conversation Page. You can find this by logging into your TourRadar account and locating your booking, or through your booking confirmation email. Depending on the date of your adventure, fees may apply as per the operators’ cancellation policy and the TourRadar Cancellation Policy. Many operators also offer the option to convert your previously booked adventure to Credit for Future Trips.

What is Our Cancellation Policy?

Our standard cancellation policy can be found in our Terms & Conditions. In general, adventures on BHLT are run by an operator, in other words, the company running your tour, and each operator has their own individual cancellation policy.
View My Operators’ Cancellation Policy

How do I cancel my adventure?

The simplest way to cancel your adventure is to contact our Travel Experts via your Booking Conversation Page. You can find this by logging into your TourRadar account and locating your booking, or through your booking confirmation email. Depending on the date of your adventure, fees may apply as per the operators’ cancellation policy and the TourRadar Cancellation Policy. Many operators also offer the option to convert your previously booked adventure to Credit for Future Trips.

Untitled design (9)

Welcome to Capital Lanka Tours –
Your Trusted Travel Partner in Sri Lanka
At Capital Lanka Tours, we specialize in crafting personalized travel experiences that go beyond expectations. Our team of seasoned travel experts is passionate about creating tailor-made itineraries designed around your unique preferences.

With an unwavering focus on safety, comfort, and value, we deliver exceptional tours at affordable rates. Plus, our dedicated team is available 24/7 to ensure your journey is smooth and worry-free.

Address

No 75, Samanpaya, Kudagalgamuwa, Kurunegala,
Sri Lanka.

Phone

+94 76 095 3131

Email

info@capitallankatours.com

Facebook Instagram Tripadvisor